Privacy Policy

1. Introduction

Dataflo LLC ("Dataflo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software-as-a-service platform, or engage with our services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Register for an account or request a demo
• Complete forms or surveys
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Participate in promotions or events

This information may include:

• Name, email address, phone number, and job title
• Organization name and address
• Billing and payment information
• Username, password, and account preferences
• Any other information you choose to provide

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Information: Pages viewed, features used, time spent on pages, and navigation patterns
• Log Data: IP address, access times, referring URLs, and error logs
• Location Information: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and publicly available sources. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Sending administrative information, such as updates and security alerts
• Responding to your comments, questions, and support requests
• Sending marketing and promotional communications (with your consent)
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our terms
• Protecting the rights, property, and safety of Dataflo and our users

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Legal Requirements: When required by law, legal process, or government request
• Protection of Rights: To protect the rights, property, and safety of Dataflo, our users, or the public
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your information, and applicable legal requirements.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.2 Marketing Communications

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Even if you opt out, we may still send you non-promotional communications, such as service-related notices.

7.3 California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files stored on your device that help us improve our Services and your experience.

Types of cookies we use:

• Essential Cookies: Necessary for the operation of our Services
• Analytics Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Enable personalized features and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

9. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Services.

10. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe and in accordance with applicable law.